How to withdraw money from William Hill

Once the request is submitted, the payment goes through the operator’s processing stage before the money reaches your chosen method. The time to receipt depends on that process and the payment method; the status shown in your account tells you where the request is.

Your account uses GBP, so the withdrawal amount is entered and displayed in pounds. William Hill does not charge fees for Bank Transfer transactions.

Your bank may still charge for handling a bank transfer. That charge comes from the bank, not from William Hill, so ask your provider about its own charges if you are unsure.

A withdrawal normally moves from request to processing, then to completion and receipt through the selected payment method. A pending status means the request has not completed the processing stage.

Receipt times vary between payment methods and can also be affected by account checks.

If the status does not change or the money has not arrived after processing, use the account support route. You can also follow this guide to contact William Hill about a problem.

Players in Great Britain must verify their identity. Identity verification helps an operator match the account to the person using it and meet its obligations before funds are released.

A request can take longer when the account still needs an identity step or when the operator needs to resolve an account condition. Follow the instruction shown in the account, and use support if the request remains pending after you have completed it.

• An identity verification step is outstanding.
• The account has a restriction affecting access.
• The withdrawal is still in processing.

Do not open another withdrawal simply because the first one is pending. That can make it harder to follow the original request and its status.

Safer gambling controls can restrict gambling activity or account access while a withdrawal is being handled. They are account controls, not payment methods, so the withdrawal status still needs to be followed through the account or support.

Limits and product blocking

A deposit limit controls how much you can deposit during the relevant period. Product blocking restricts access to selected gambling products, helping separate a spending control from the process of receiving funds.

Session reminders and time out

Session time reminders prompt you to review how long you have been playing. Time out restricts gambling access for the period selected, so you may need support if that restriction prevents you from reaching the withdrawal area.

Self-exclusion and account closure

Self-exclusion blocks gambling access for the chosen exclusion period, while account closure ends normal account use. If either control affects a withdrawal you have already requested, contact support for help with its status.